Clear and simple guidelines.

In-Store Purchases Only

Currently, we do not offer online deliveries or shipping services. All purchases must be made directly at our physical store location. Consequently, we do not accept returns via mail or courier.

Defective Products

We stand by the quality of the products we sell. If you discover a manufacturing defect in a product purchased from Our Store, we will gladly accept a return or exchange under the following conditions:

• The return must be initiated in-store within 2 days of the original purchase date.
• You must present the original purchase receipt or valid proof of purchase.
• The product must be in its original packaging along with all included accessories and manuals.
• Our team will inspect the item to verify the defect before processing the exchange or refund.

General Returns

Because we operate primarily as a physical retail store, we do not accept returns for "change of mind" or for products that are fully functional but no longer needed. Returns are strictly limited to defective merchandise.

Refunds & Fees

• Restocking Fee: We do not charge any restocking fees for returns.
• Return Shipping: Since all returns must be completed in-store, there are no return shipping costs.
• Refund Method: Approved refunds will be issued immediately in-store to your original payment method (Cash, UPI, or Card).
• Processing Time: Refunds are typically processed within 1 business day.