Merchant Help & Troubleshooting
Fast answers to keep your counter running.
Clear setup guides and solutions for thermal printers, barcode scanners, UPI QR codes, and catalog management.
User Documentation
Detailed step-by-step documentation on setting up your inventory, counter POS billing, supplier purchases, and profit reports.
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Direct Merchant Support
Need hands-on help migrating from another software or setting up your storefront? Talk directly with our setup specialists.
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Troubleshooting & Setup Guides
Common Questions & Solutions
Click on any topic below for quick step-by-step resolution.
- Connect your USB, Bluetooth, or LAN thermal printer to your counter PC or tablet.
- In your browser (Chrome or Edge) print dialog (Ctrl+P), select your thermal printer as destination.
- Set Paper Size to '58mm' or '80mm' (or 3-inch roll).
- Under 'More Settings', uncheck 'Headers and footers', and set 'Margins' to 'None' or 'Minimum'.
- Enable 'Background graphics' so logos and divider lines render crisply.
- Click Print. Your browser will remember these settings for all future 1-click counter receipts.
Need Personalized Assistance?
Our dedicated merchant support team is available to assist you with onboarding, hardware configurations, and billing inquiries.
connect@inventoza.com
Mon – Sat, 9:00 AM – 7:00 PM IST